A.I. Does Not Understand

Artificial Intelligence is a wonderful thing. It can correct your grammar, help you write a college essay, and develop videos using a famous person’s face and voice without ever consulting  the famous person. Amazing. I am suitably impressed.

It knows a lot and it knows how to put it all together in easily digestible formats. What it can’t do, however, is understand.

Image via <a href=”https://www.vpnsrus.com/, CC BY 2.0 Wikimedia Commons

It doesn’t understand nuances, individual differences, regional perspectives, or personal preferences. And, it doesn’t understand me. I know this because my new watch is simultaneously both useful and annoying.

As I have said in the past, my lovely Google Pixel watch does everything I wanted it to do. It will alert emergency services if I fall and need help. It will even do that if I am in the shower. That is all I really wanted. Well, that and tell me what time it is.

The problem I am having is that it does so much more that it is becoming annoying. It came with Fitbit installed and at first I thought this would be a good thing for me. It would count my steps, tell me how long I have slept, tell me how long I have not slept, and record a whole host of other personal measures including skin temperature variation, mindful days, something called Daily Readiness, and (gasp!) menstrual health.

Along with all these measurements comes a thinly-veiled value judgement. You will be glad to know that my skin temperature is within personal range and my daily readiness is moderate, whatever that means.

It also assigns me a sleep profile with an associated animal. When I first began checking on my sleep it told me I was a Dolphin. Now, apparently, I am a hedgehog. My sleep has not noticeably changed, but I have gone from being a lively adorable sea creature to a small spikey mammal. This is not encouraging. At least I am not a rodent. Yet.

The system is also remarkably incapable of understanding how difficult it is to walk outside in snow, ice, wind, rain, or fog. All it knows is that some days I don’t walk. When I do go out to get some air it sends me a condescendingly approving text message which is the equivalent of, “Yay! You Walked!” Not enough to meet the optimistic standard I set for myself long ago, but I walked. Hooray.

It doesn’t know that it’s cold outside, my foot hurts, my hip bursitis is acting up, and I could really enjoy a nap. It only knows step counts. It doesn’t even know when those steps are uphill, are on sidewalks full of other people, or are trodden gingerly over tree roots in a forest. It only knows the count numbers.

Image via Traders Union

My watch also comes with a gazillion other applications that I wish would just go away. The little identifying icons don’t tell me enough to know if I need them or not. I have used the little movie clapboard to turn the watch off when I was in the theatre, but most of the rest of the logos are a mystery to me. If I need the wallet I’ll use my phone or, dammit, my actual wallet.

Admittedly, I am probably the source of my own frustrations. I could tell my phone or Fitbit more about myself in the hopes that they might understand me better, but then I’d be putting more information about me out there into the A.I. universe, and nobody needs that.

No, A.I. does not understand me and that is because I haven’t told it much. I’m like that person who doesn’t communicate well and then complains when their partner can’t read their mind. Yep. That’s me. I’m a misunderstood introvert in a power-imbalanced emotional relationship with an extrovert technology.

12 comments

  1. Anne: You make some excellent points and then turn around and say it’s your fault, not the watch. I wouldn’t ever wear a watch like that or even think of it. I have a nice analog Timex which suits my purposes very well. I can tell when I need to sleep and when I don’t. I can feel guilty about not walking  enough without a watch telling me. Just my opinion. Barb.

  2. I have a “smart” watch too; a different brand than yours. I have turned off all of the assists and apps I don’t want on it. Just today, I checked to see what else I could disable. I especially need to check after an update.
    I have experienced what you mention too. It’s not smart enough to know that there are extenuating circumstances impacting exercise.
    I like it a lot better when I customized it for the functions I want, including feedback/data I want from it. For instance, I found the robot’s encouragement about my exercise is lame, so I turned it off.
    I enjoyed having it measure my sleep patterns, but after measuring for over a year, I realized there was no issues with my sleep, I was just collecting data because I liked collecting personal data! I quit wearing it to bed. That had gotten a touch ridiculous, lol.

    • Thank you for this, Lorna. I will see what I can do to turn off all the extraneous assists and apps. I may also stop recording my sleep patterns. The information is not adding anything I didn’t already know!

  3. If the data (about my sleep patterns, for instance) could be helpful for my personal/medical care, it would be worth gathering. But, nope! Not needed!
    Let me know how it works out for you to customize your settings! Each brand is different, so you might not have the same options to customize.

    • I have now deactivated the apps and notifications I don’t want and I have changed the face so that it now only shows me the date and time. It’s linked to my phone so I’m not sure how that will change things on the phone, but I’m happy to find out!

      • That was quick! Congrats! When I change my watch settings, it doesn’t impact my phone settings. Hopefully that will be the same with your system.

  4. Oh my gosh! I can so relate. As far as sleeping like a rodent, the question is…how does a rodent sleep?

    I admit that I showed my meditation timer my middle finger, when it said I’ve meditated zero consecutive days….and it felt as good as the lovely meditation! LOL

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