On Wednesday, I was a lady-in-waiting. I’m not so well-connected as a royal lady-in-waiting, but I am right up there with the waiting skills. First, I spent almost two hours waiting at the car dealership for “just a quick fix” on my vehicle, and then I spent another hour waiting to get a police information […]
Tag: forgetting
Customer Inadequacy Cards
Store cards, sometimes called Customer Appreciation Cards or Loyalty Cards or Club Cards or Reward Zone Cards, are really just a device for identifying the degree to which the customer is inadequate. By the time I have chosen the store, the product, and the checkout line, I am pretty much committed to my purchase when […]