When we give a star rating to a business or a play or a product, often that is all we do. Much of the time, we don’t analyze why we gave that rating or justify it. If we do give an explanation on sites such as Angie’s List or HomeStars it is often because we […]
I’m sorry that I was resistant to your request for information this morning. It came as a surprise that you would call in response to my feedback on your clinic’s email questionnaire. I was suddenly confronted with that recent evaluation and not fully prepared to justify it on the spot. When a business calls a […]
When I first started this blog in 2010, WordPress provided me with a perfect platform. I didn’t have the skills to create a website, and WordPress made it easy for me. I was able to upload text or to create text directly on the site and soon thereafter to incorporate photos, all without technical ability […]
I just got yelled at, and I’m not used to being yelled at. A very angry man berated me over the phone for giving his company a mixed review online and a 5/10 star rating. He said it was all lies, he was going to take me to court, he would not honor the warranty, […]
I am thinking about turning some of the Snowbird of Paradise blog posts into a book and would very much like to have your feedback. One recommendation I have read about is to select a concept and choose only those blog posts that are associated with that concept. For examples; being the mother of an […]
