This week I have been trying, multiple times, to change the address and phone number on my Bank of America account. You’d think that would be fairly straightforward, wouldn’t you? First I tried to make the changes online, but could not enter any edited data. So, I tried the chat line. The chat person was […]
Tag: customer service
Trying a New Hairdresser is Risky Business
Getting a haircut is about more than just getting a haircut. It’s also about feeling a little bit pampered, being the focus of someone’s attention, and feeling lovely, if only for a few minutes. The haircut I got today, though, was none of those things. The Cadillac of Haircuts Since I moved to Edmonton I […]
Intuit, I Am Mad At You
I have spent at least two hours trying to get my Quicken Cash Manager 2014 working again, to no avail. Settle in, Intuit, because you need to hear this. It all started when I had problems with Windows 10, and I know I’m not alone in having problems with Windows 10. I was repeatedly getting […]
Customer Service
I have a problem. Frequently, when seeking customer service over the phone and sometimes online I am asked for my Social Security Number. I don’t have one. As a Canadian snowbird I pay property taxes here and file an income tax return for my roommate’s rent, but I don’t have a Social Security Number. Recently, […]